EHR Value Acceleration
What happened to the value we expected?
Close the gap between what your EHR can do and what it delivers.
Challenges
The situation
Going live was only the beginning. Years later, revenue cycle performance may still lag, workarounds persist, post-live backlogs grow, workflows vary across the organization, or expected returns remain unrealized. And with platform capabilities arriving continuously, there is no longer a meaningful point at which the organization is “finished.”
What we do
Where SMA comes in
SMA helps executive teams turn more of the EHR functionality they already own into operational, clinical and financial results—deciding what matters most, putting the right changes in place, and measuring the value they produce.
The work begins with a question asked without blame: what outcomes did the organization expect, what has actually been realized, and what is keeping the remaining value from being captured? The answer traces each capability from available, to configured, to deployed, to utilized, to operational outcome—and shows exactly where value stops. Clinical outcomes are named alongside financial ones wherever results are claimed.
How the engagement runs
Assess → Act → Advance
Fixed-fee and principal-led, sized to the question: a focused diagnostic on a defined problem or one or two domains, an enterprise assessment across several operational domains, or a complex-enterprise assessment for large, multi-hospital, or academic systems with multiple entities. You leave with a dollarized value-recovery opportunity map; a prioritized executive roadmap with financial and clinical outcomes, designated operational leadership, and key impact deliverables; a read on which capabilities are activated versus realized; an evaluation of governance and data strategy as they affect EHR value; and a proposed configuration for what happens next.
SMA-led execution of the prioritized value initiatives, modular by design: the assessment determines which initiatives SMA leads, which it coordinates and oversees, and which your team owns.
For organizations executing the roadmap internally—independent executive oversight, prioritization, and benefits validation on a standing cadence.
$276M+
SMA leadership has led optimization work associated with more than $276M in attributable revenue improvement across academic medical centers, children's hospitals, and multi-hospital systems.
Executive value recovery—not generic EHR optimization.
Available capability ≠ realized value
Talk to Us
Start with the value question
Tell us where the EHR investment stands and what was expected of it. We'll review it and follow up directly.
Talk to Us